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Return Policy
Click here for a Return Request Form.
All returns must be made within 30 days of your original purchase. A Return Materials Authorization (RMA) number is required before any merchandise will be accepted for return. Please contact us via phone or email to obtain a RMA number prior to returning the product to us. Returned merchandise must be received in its original packaging with no evidence of use. After your merchandise is returned and examined you will receive a full refund for the product. Shipping costs are not refunded. If you purchased with a credit card you will receive credit back to the original card. If you paid with a check or money order, you will be mailed a reimbursement check within 15 days of receipt of the returned merchandise. If your product is not found to be in its original condition you may be subject to a restocking fee. We will notify you of this upon receipt of the merchandise.
If you return a product for a size and/or style exchange, you are responsible to pay the shipping fee to return the product to Nardis. You will then be charged to re-ship the new product.
All returned merchandise must be in its original packaging and with all original tags attached. Please include a copy of your packing slip along with our
Return Form
.
We suggest shipping your return via a trackable method. You are responsible for insuring items that are sent back to us as we will not be responsible for lost items.
Ship the merchandise with freight prepaid to:
Nardis, Inc
Attn: Returns
Important Note on Boot Returns:
Boots may be returned if upon receipt of your order you determine the sizing is incorrect. We cannot accept return of boots due to a sizing problem if they have been worn. Your sizing decision and the acceptance of your boots must be made before you put them in service. Boots returned with any evidence of use will be returned to you and credit denied. This is a simple issue - Make sure your boots fit
before they go into service!
If you return boots for a size and/or style exchange, you are responsible for the shipping charges to return the product to Nardis. Will pay the shipping charges for sending the replacement boots to you.
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